Frequently Asked Questions (FAQ)
🛠️ General Questions
What or who is iBUYPC?
What or who is iBUYPC?
iBUYPC is your one-stop destination for high-performance custom PCs, premium PC components, and personalized PC building services in India. We serve individual enthusiasts and business clients alike.
Do you have a physical store?
Do you have a physical store?
Yes, we operate a physical store in SP Road, Bangalore alongside our online store. Visit us for instant Custom PC Builds, direct support, hands-on demos, and on-the-spot repairs.
Can I visit your store for a PC Build consultation?
Can I visit your store for a PC Build consultation?
Absolutely. We welcome walk-ins and also offer appointment-based consultations for PC builds and components
Our Address: 1st Floor, Ashok Tower, 88/1, Sadar Patrappa Rd, Thigalarpet, Dodpete, Nagarathpete, Thigalarpet, Bengaluru, Karnataka 560002
Do you offer PC building services?
Do you offer PC building services?
Yes, we provide professional custom PC assembly, testing, and cable management for gaming, workstation, editing, and AI builds.
Do you offer PC repair services?
Do you offer PC repair services?
Yes, iBUYPC provides professional desktop repair services at our Bangalore store and via courier pickup pan India.
Can I upgrade my old PC with you?
Can I upgrade my old PC with you?
Definitely. Share your current specs and our team will recommend compatible upgrades.
Is iBUYPC suitable for businesses and creators?
Is iBUYPC suitable for businesses and creators?
Yes, we build and supply custom PCs tailored for 3D rendering, AI/ML, content creation, programming, and enterprise-grade tasks.
Do you cater to business clients?
Do you cater to business clients?
Yes. We handle bulk orders, corporate PC setups, office workstations, training labs, and government tenders.
To learn more, check out iBUYPC's Company profile!
What is your Official Phone Number?
What is your Official Phone Number?
Reach out to iBUYPC via call at 9694699991 or via WhatsApp!
🔧 Custom PCs at iBUYPC
Can I build a custom PC on iBUYPC?
Can I build a custom PC on iBUYPC?
Absolutely! Contact to choose your processor, GPU, RAM, storage, cooling solution, and more based on your use case (gaming, AI/ML, editing, etc.).
Fill this form and get a custom PC quotation tailored to you specific needs!
Can I build a PC for Gaming, AI, video editing, or trading?
Can I build a PC for Gaming, AI, video editing, or trading?
Yes. iBUYPC allows you to configure PCs for Gaming, AI/ML, deep learning, creative production, stock trading, simulations, and more.
Do you offer guidance while building a custom PC?
Do you offer guidance while building a custom PC?
Yes, we offer expert support via chat, email, and phone to help you configure the right system.
🖥️ Pre-Built PCs at iBUYPC
What types of pre-built PCs do you sell?
What types of pre-built PCs do you sell?
We offer Gaming PCs, Creative PCs, AI PCs, Workstation PCs, and Content Creation PCs, each optimized for specific workloads.
Are pre-built PCs upgradable?
Are pre-built PCs upgradable?
Yes, all pre-built PCs are fully upgradeable with standard components.
Do pre-built PCs come with warranty?
Do pre-built PCs come with warranty?
Yes. All iBUYPC pre-builts include 2 years on-site warranty and lifetime technical support.
Where can I view your Pre-Built PCs?
Where can I view your Pre-Built PCs?
View Our Pre-Built PCs Page.
Visit our Pre-Built Gaming PCs collection page.
Visit our Pre-Built Creative PCs collection page.
Visit our Pre-Built Workstation PCs collection page.
🧩 Premium PC Components
What popular PC components brands are available at iBUYPC?
What popular PC components brands are available at iBUYPC?
AMD, Intel, MSI, iBUYPC, ASUS, GIGABYTE, ASRock, G.SKILL, CORSAIR, ADATA, Crucial, Western Digital, Samsung, Kingston, KIOXIA, NVIDIA, ZOTAC, COLORFUL, Seagate, Thermaltake, DeepCool, NZXT, Fractal Design, Antec, Logitech, Cosmic Byte, Razer, Sapphire, AOC, Next Level Racing, Ant Esports and many more
Where can I buy Intel Core i9 or AMD Ryzen 9 processors?
Where can I buy Intel Core i9 or AMD Ryzen 9 processors?
iBUYPC sells the latest CPUs including Intel i9, i7, i5, and AMD Ryzen 9, 7, 5, as well as workstation CPUs like AMD Threadripper and Intel Xeon.
Do you sell NVIDIA RTX 5090 or AMD Radeon RX 7900 XTX graphics cards?
Do you sell NVIDIA RTX 5090 or AMD Radeon RX 7900 XTX graphics cards?
Yes, we offer high-end GPUs from brands like ASUS ROG, MSI, Gigabyte, Zotac, Sapphire, NVIDIA and AMD.
Can I buy ARGB liquid coolers from Thermaltake or Corsair?
Can I buy ARGB liquid coolers from Thermaltake or Corsair?
Yes, we stock premium AIO and air coolers from Thermaltake, NZXT, MSI, Corsair, Noctua and more.
Do you have Corsair Vengeance, G.Skill Trident Z, Thermaltake Toughram, ADATA XPG, Kingston, Crucial RGB RAM?
Do you have Corsair Vengeance, G.Skill Trident Z, Thermaltake Toughram, ADATA XPG, Kingston, Crucial RGB RAM?
Yes, we offer DDR4/DDR5 RGB RAM from Corsair, G.Skill, Kingston, Crucial,
Thermaltake, ADATA and more.
Where can I buy a Samsung 990 Pro NVMe SSD or Seagate HDD?
Where can I buy a Samsung 990 Pro NVMe SSD or Seagate HDD?
You can find top-tier SSDs and HDDs from Samsung, Seagate, WD, Crucial, and Kingston at iBUYPC.
What 80 Plus power supplies do you offer?
What 80 Plus power supplies do you offer?
We carry 80+ Bronze, Gold, Platinum, and Titanium PSUs from Corsair, MSI, NZXT, Antec, and Thermaltake.
Do you have ARGB cabinets from Lian Li or NZXT?
Do you have ARGB cabinets from Lian Li or NZXT?
Yes, iBUYPC stocks stylish, airflow-optimized cabinets from Lian Li, NZXT, Fractal, Phanteks, Thermaltake, MSI, DeepCool and Corsair.
Do you offer 144Hz gaming or color-accurate 4K monitors?
Do you offer 144Hz gaming or color-accurate 4K monitors?
Yes, from top brands like ASUS, LG, AOC, MSI, BenQ, Acer, and Samsung.
Can I get mechanical keyboards, gaming mice, and studio headsets?
Can I get mechanical keyboards, gaming mice, and studio headsets?
Absolutely. We offer Logitech, Razer, Corsair, Cosmic Byte, ASUS ROG, HyperX, NZXT, Ant Esports and more.
Do you sell sim racing or flight simulator hardware?
Do you sell sim racing or flight simulator hardware?
Yes! We provide simulation gear from Logitech G, Thrustmaster, Next Level Racing, Thermaltake and Ant Esports for immersive sim experiences.
📦 Orders, Shipping, and Warranty
Can I cancel my order?
Can I cancel my order?
Yes, you can! Before an order is dispatched, we absolutely can look into making changes or even canceling it for you. Please reach out to us as quickly as possible, and we'll do our very best to accommodate your request before it ships out!
What if I want to speak to someone?
What if I want to speak to someone?
We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 30 minutes. However, please note that inquiries sent on Sundays will receive a reply the following Monday, but possibly sooner.
How long does it take to assemble and ship a PC?
How long does it take to assemble and ship a PC?
Custom PCs are typically built, tested, and shipped within 1–2 business days.
Do you offer free shipping?
Do you offer free shipping?
Yes, we offer free shipping on all products across India.
What warranty do I get with my order?
What warranty do I get with my order?
All components and PCs come with manufacturer warranty. Custom and pre-built PCs include 2 years on-site warranty and lifetime technical support.
Do you offer doorstep technical support?
Do you offer doorstep technical support?
Yes, for select cities and cases. Otherwise, we provide pickup & drop service for warranty claims.
What countries do you ship to?
What countries do you ship to?
We currently only ship inside India.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 2-5 days. Air shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).
🔄 Returns and Refunds
What is your return/refund policy?
What is your return/refund policy?
Check our Refund Policy for complete details.
How do I return a product?
How do I return a product?
Items must be returned within 7 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging. Call, WhatsApp or Email us and we will help you with the refund process!
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 5 - 7 days from when we receive the item(s).